
What to Ask Your IT Provider Before Renewal
Before you sign the next MSP contract, ask these questions. The answers will tell you whether your IT provider is mainta...
Field Notes
Practical infrastructure insights from the field.

Before you sign the next MSP contract, ask these questions. The answers will tell you whether your IT provider is mainta...

A plant manager's guide to the IT problems that shut down production lines.

When the EHR goes down in a medical office, the cost isn't just IT. It's missed appointments, compliance risk, and staff...

A non-technical checklist for office managers, practice administrators, and business owners.

Windows 10 reached end of support on Oct 14, 2025. Unsupported endpoints now create audit findings.

VDI is not a desktop strategy; it's a constraint management strategy.

Replacing failed tablet PCs with iPads + Horizon View for 200+ providers in 8 weeks.

An informal history of late-night tech talks, Windows 95 Betas, and how a PhD candidate's question started a career.

A practical checklist for network paths, dependencies, and rollback before you schedule a cutover.
Why 'check-then-act' logic is fragile, and how a script that ran twice broke production.

The boring but essential checklist that prevents Azure environments from rotting into ClickOps chaos.

Why authentication failures feel random when clocks drift and trust boundaries are misunderstood.
Cadence, evidence, and RPO/RTO alignment in under 60 minutes.

A minimum evidence bar for recovery readiness, focused on artifacts over dashboard signals.

The minimal checks that prevent silent regression when the consultants are gone.
Why a high-impact upgrade was postponed to protect recoverability and operational stability.

Where software-defined promises run into physics—and how to recover.