Unless explicitly stated otherwise in an SOW, Generic Service retains the intellectual property of our proprietary tooling, while you retain ownership of your infrastructure and the specific scripts deployed within it.

Operational Agreements

Hard Engineering, Clear Boundaries.

Q: Are your site contents copyrighted?

Yes. All content, unless otherwise noted, is owned by Generic Service. You may not scrape, reproduce, or resell our methodologies without consent.

Q: Who handles infrastructure damage?

Consulting is an execution partnership. Liability caps and indemnification clauses are strictly codified in our master services agreement prior to an engagement.

I do not believe in implicit obligations or ambiguous deliverables. These terms are designed to be explicitly understood by engineers, not just lawyers.

Matthias Goodman · Phoenix, AZ

Fixed-fee turnkey handoff. Hybrid vSphere, Azure Arc, and immutability.

The Ground Rules

Site Use & Limitations

Generic Service provides this website and its content strictly for informational purposes. The architectures, scripts, and methodologies I discuss are based on specific experiences and should not be blindly deployed into your production environment without rigorous testing. I provide no warranties, explicit or implied, regarding the content of this site. Your environment is your responsibility.

Engagements

How I Actually Work

Every functional engagement is governed by a legally binding Statement of Work (SOW) that overrides everything on this site.

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Scoped Delivery

I do not do open-ended retainers. Every piece of work has a defined start, a validated outcome, and a documented handoff.

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Documented Handoffs

Projects are deemed complete only when the internal team can replicate the recovery process using the delivered runbooks.

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Defined Fees

Pricing and timelines are explicitly confirmed in writing before a single line of code is committed or a server is touched.

Clarity

Common Disputes

Addressing the legal boilerplate without the corporate obfuscation.

Who owns the code?+

Are your site contents copyrighted?+

Who handles infrastructure damage?+

Unsure About the Legalities?

Email me directly to request the Master Services Agreement schema.

Direct evaluation. All submissions are reviewed directly by Matthias Goodman within 1 business day. No sales reps, no retainers forced. Scoped fixed fee before any commitment.

Unsure About the Legalities?

Email me directly to request the Master Services Agreement schema.

Direct evaluation. All submissions are reviewed directly by Matthias Goodman within 1 business day. No sales reps, no retainers forced. Scoped fixed fee before any commitment.