Engineering
Google Jules: Cloud-Native Agentic Engineering
How Google's new asynchronous, plan-first AI coding assistant shifts automation away from the IDE and into cloud sandbox...
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Field Notes
From the Notes
Practical infrastructure insights from the field.
Engineering
HIPAA, Analytics, and the End of the Ad-Hoc Portal
How recent and upcoming HIPAA regulations force fundamental engineering changes across web analytics, shared logins, and...
Strategy
The Backlog Is Empty. Now What?
AI let us burn through years of nice-to-have projects in months. Nobody is asking what happens when the list runs out.
Field Report
The Shared Login Reckoning: HIPAA's New Security Rule
A client wanted shared credentials to cut licensing costs. The new HIPAA Security Rule makes that a violation. MFA, encr...
Field Report
When Sprinklers Took Down the Network
An intermittent T1 outage across healthcare clinics turned out to be a landscaping schedule. Infrastructure doesn't stop...
Strategy
The Gap Between Your MSP Contract and Your MSP's Delivery
Six years inside a cloud service provider showed me exactly what MSPs track, what they skip, and why most clients never ...
Deep Dive
Why Generic Service Exists: 25 Years to Independence
25 years inside healthcare IT, MSPs, and cloud providers. I stopped building other companies and started doing the work ...
Strategy
Decision Note: The Broadcom Bill Just Landed. Now What?
The Broadcom acquisition changed the math on virtualization. Before you rage-migrate to Proxmox, let’s look at the actua...
Deep Dive
Building the RVTools Analyzer: Edge Cases That Matter
The happy path is easy; show me where it breaks. A breakdown of the Broadcom core minimums, ghost features, and silent f...
Guide
Shared Wi-Fi Passwords Are a Liability, Not a Convenience
Pre-Shared Keys let terminated employees back on your network. QR codes and sticky notes are the same risk in different ...
Checklist
5 Signs Your IT Infrastructure Is Less Stable Than You Think
Recurring outages, tribal knowledge, untested backups, expired software, and zero documentation. Spot the warning signs ...
Strategy
The Real Cost of EHR Downtime in a Medical Practice
When the EHR goes down in a medical office, the cost isn't just IT. It's missed appointments, compliance risk, and staff...
Brownfield
When the Floor Stops: IT Failures in Manufacturing
ERP crashes, scanner dropouts, and undocumented network drift cost manufacturing floors real money every hour of downtim...
Strategy
Questions to Ask Your IT Provider Before Contract Renewal
Five questions that reveal whether your MSP is maintaining your infrastructure or just keeping it alive before renewal.
Strategy
Zombie PCs: What Windows 10 End of Support Means for Audits
Windows 10 lost security updates on Oct 14, 2025. Every unsupported endpoint is now an audit finding and an unpatched at...
Brownfield
The VDI Reality Check: Medical vs. Retail vs. The Road
VDI works in clinical settings with badge-tap workflows. It fails on the road with unreliable connectivity. Match the to...
Deep Dive
Deep Roots: From Dial-Up to Data Centers in the 1990s
A PhD candidate asked a junior high kid to join his ASU cluster. That question launched a 30-year infrastructure career.
Brownfield
The iPad Epiphany: How VDI Saved a Healthcare Deployment
Failing Windows XP tablets met VMware Horizon View. iPads replaced them for 200+ healthcare providers in just eight week...
Strategy
Moving from vSphere to Azure: The Pre-Flight Check
Prove network paths, map dependencies, and test rollback before you schedule a vSphere-to-Azure cutover. Full checklist.
Strategy
Azure Governance Baseline: Preventing ClickOps Chaos
Five non-negotiable controls that stop Azure environments from rotting: hierarchy, vending, PIM, hub-spoke, and budgets ...
Brownfield
Idempotency Audit: A Script That Ran Twice Broke Production
A VM provisioning script added duplicate NICs and corrupted routing tables on retry. Declarative state fixed it for good...
Strategy
Why I Deferred a Major Infrastructure Version Upgrade
New features are worthless if you lose recoverability. I deferred the upgrade, added compensating controls, and proved i...
Strategy
Monday Morning Operator Checks That Prevent Silent Drift
A 10-minute Monday checklist that surfaces drift and silent failures before the week starts. Fast, repeatable, operator-...
Strategy
Proof of Recovery: The Minimum Evidence Bar for Readiness
Green dashboards are claims. Proof of recovery requires timestamps, operator steps, and application validation artifacts...
Strategy
Restore Tests That Prove Recovery Readiness in 60 Minutes
A repeatable 60-minute restore test that validates data integrity, application health, and RPO/RTO alignment with real a...
Brownfield
When Clock Drift Breaks Authentication Across Trust Zones
Kerberos tolerates 5 minutes of clock skew. Drift across AD, Azure AD, and hypervisor hosts causes intermittent login fa...
Brownfield
The Abstraction Trap: Cisco UCS Policy Failures in the Field
Cisco Intersight promised automated blade provisioning. Identity bindings broke, profiles failed silently, and physics w...
Brownfield
Anatomy of a Rescue: Fixing Snapshot Debt and Backup Gaps
Snapshot sprawl, untested backups, and clock drift brought a 24/7 operation to its knees. I stabilized it in four phases...